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Looking for the serial number? Follow these steps:<br/><br /> Look in the Help > About menu in the software itself.<br/><br /> Nuance serial numbers will be in one of these two formats:<br/><br /> 18 characters<br/> XXXXX - XXX - XXXX - XXXX - XX <br/><br /> 14 characters<br/> XXXXX - XXX - XXXXXX<br/><br /> If your software came bundled with a scanning device from one of the following manufacturers: Brother, Xerox, Canon, Dell, HP, Konica, Okidata, or Kyocera, or others, you can locate your serial number by opening the HELP menu and selecting ABOUT. It will NOT be on the device or CD sleeve.<br/><br /> If the software is not/no longer installed: look on the CD sleeve (with the exception of the instance listed above).<br/><br /> If you bought the software online, and you don't have the CD sleeve anymore or you downloaded the software: go to <a href="http://www.findmyorder.com" target="_blank">http://www.findmyorder.com</a> to view your receipt.<br/><br /> If your serial number is HHC-HHC-HHC, the product is already registered to an organization. You do not need to register the serial number.<br/><br /> If you didn't order online or none of the above worked, please contact Customer Service they will be happy to assist you!